Returns & Refunds

We want you to love your purchase!
If for any reason you're not completely satisfied with your order, we offer easy returns and refunds within the terms outlined below.

1. Return Policy

• Timeframe: You can return most items within 14 days of receiving your order.

• Condition: Items must be unused, in their original condition, and with all tags still attached. Footwear must be returned in the original box.

• Non-returnable Items: We cannot accept returns on items that are marked as final sale, or worn, damaged, or altered products.

To initiate a return, please email us at [email protected] with your order number and the reason for return. We’ll provide you with detailed instructions on how to return your items.

2. Refund Policy

• Once we receive your returned items and confirm they meet our return conditions, we will process your refund.

• Refund Method: Refunds will be issued to the original payment method used during purchase.

• Processing Time: Refunds typically take 5–10 business days to appear in your account, depending on your payment provider.

3. Exchanges

We currently do not offer direct exchanges. If you'd like a different size or color, please return the original item for a refund and place a new order for the desired item.

4. Return Shipping

• Customers are responsible for the cost of return shipping unless the item is defective or incorrect.

• We recommend using a trackable shipping service to return your items, as we are not responsible for items lost in transit.

5. Damaged or Incorrect Items

If your order arrives damaged or you received an incorrect item, please contact us immediately at [email protected] with your order number and a photo of the issue. We will arrange for a free return and send you a replacement or issue a full refund.

6. Contact Us

If you have any questions regarding returns or refunds, or if you need assistance with your return, please don’t hesitate to reach out to our customer support team at [email protected]. We are here to assist you!